Thursday, September 25, 2008

CCS News

SEPTEMBER 26, 2008


FROM THE COMPUTER ROOM:

Nick of time - As most of you know, Arlington Heights experienced a sustained power failure very early (3:30 am) the morning of Tuesday, September 23 for about 2 hours. Although we run on battery power for a while, the servers are configured to automatically shutdown “nicely” before the batteries run out. In this case, we had trouble getting the Workflows server restarted due to a configuration setting coupled with a minor hardware failure (bad port connection). Workflows came up just before 9:00 am Wednesday – just in the nick of time. Thanks for bearing with us!

Calendar maintenance time coming up soon
– the beginning of Autumn heralds clean-up-time for our calendars. In the next few weeks we will be removing the old closed dates for each library from 2006 and 2007. Then we will be asking the circulation heads to respond to our email (sent after the cleanup) when we are ready to take your calendar of closed dates for 2009.

AUTHORITIES UPDATE:

In one week alone, the Library of Congress approved 6 new subject headings that CCS libraries proposed. The subject headings include: Boyle, Billy (Fictitious character); Scratch (Computer program language); Red-light districts; Verse drama, French; Caroline (Fictitious character : Probst); and Swift Nature Camp (Minong, Wis.). A big round of thanks goes to Des Plaines, Northbrook, and Park Ridge for proposing them.

Also, Marcive has updated 5542 authority records and added 439 new matches this month. More bibliographic records will be sent to them soon.
Virginia R. Seward

CCS Authorities Librarian

DID YOU KNOW?
Did you know that there’s a PowerPoint presentation about Director’s Station available on the CCS web page? If you’re interested in reading some background information about Director’s Station’s basic capabilities, you can get a brief overview of the product from this document. Originally presented by Jeremy Clute from Sirsi, it highlights the advantages of using Director’s Station for performing collection analysis and creating customized reports for the library. Because the data used for Director’s Station is housed on a separate server at CCS, there’s no danger of harming production records when developing reports - so users can feel free to experiment with many different combinations of data tables and formats. CCS libraries should consider having department heads (in addition to directors) take advantage of its strategic analysis capabilities and ability to quickly generate a wide variety of reports, as well as colorful charts and graphs. Each CCS library has an assigned login and password for accessing Director’s Station via a web browser and, with your director’s approval, I’ll be glad to supply the URL and login information to anyone that doesn’t already have it. I am also available to provide on-site training at library’s that are interested in having additional staff learn to use Director’s Station.

The PowerPoint presentation is called “Director’s Station PowerPoint presentation” and it can be found on the CCS web page under the Sirsi Resources link, in the General Bulletins column. Note: It’s best to view this document with MS Internet Explorer. – en Victorson




CCS MEETINGS NEXT WEEK:


Wed., 10/1, 9:30, NSLS: Catalogers

Wed., 10/1, 12:30, Jameson’s: Continuing
Education Steering Committee

Thur., 10/2, 10:00, Zion-Benton
: Governing Board

Thursday, September 18, 2008

CCS News

SEPTEMBER 19, 2008


FROM THE COMPUTER ROOM:
Patron Holds: A couple of libraries have reported issues with holds. So far we have found nothing conclusive in the way of computer error. When you report a problem, please use the help desk and include the following 3 things: Patron Barcode, Title, and Item ID. With this information we can run a log scan and try to find out the issue or problem if there is any with the system. Some that we have found were just human error, but we are always willing to look at these incidents.

Vacation: Willie will be on vacation next week, if you have calls or are working with him directly, please be aware of this. If it is something urgent you are working on with him, or need something, please call the computer room and we will be happy to help you.

SUBJECT HEADINGS ON THE MOVE:
The Library of Congress is keeping themselves (and me) busy with lots of subject heading changes. All changed headings include references from their previous heading.
All insurance headings are now in direct language order, so what was “Insurance, Life” is now “Life insurance” and so forth.

Travelogue headings have been totally split between “Travelogues (Motion pictures)” and “Travelogues (Television programs)”.

What was “Thrillers (Motion pictures, television, etc.)” is now split between “Thrillers (Motion pictures)” and “Thrillers (Television programs)”.

Thank you,
--Virginia
Virginia R. Seward
CCS Authorities Librarian

IBISTRO TRAFFIC:
We ran some rough numbers on September 17 and found that iBistro is handling about 19,000 searches per day, 3,000 or so hourly (50 per minute) during peak time.

We hope nobody took too big a hit at work or home from the floods!

CCS MEETING NEXT WEEK:

Tues., 9/23, 9:30, NSLS: Maintenance
Coordinators

(Enjoy ILA, those who are going!)

Wednesday, September 10, 2008

CCS News

SEPTEMBER 12, 2008


FROM THE COMPUTER ROOM:
iBistro – our new iBistro machine has been performing well so far during the start of the school season and for its first Sunday on the job. If you recall, Sunday is the day when iBistro has typically been under the most stress. Because there are many factors which contribute to response time, we will of course continue to monitor iBistro closely, particularly as the school season ramps up. Please continue to report any slowness or other issues.

Help Desk - a little reminder –
Although we DO enjoy hearing from you always, it is important that you continue to open requests in the Help Desk and not directly to individual staff emails. The Help Desk gives us the ability to track progress and cover for each other to accommodate days off, sickness and the like. Thanks so much.

LIBRARY CLOSING:

The Glencoe Library will be closed all day Friday, Sept. 12 for Staff Development.

CCS MEETINGS NEXT WEEK:


Mon.-Wed., 9/15-17, Des Plaines: Java training (you must be registered!)

Wed., 9/17, 9:30, CCS
: SCRAP

Thur., 9/18, Northbrook
: Director’s Station
training (you must be registered!)

Thur., 9/18, 9:30, Zion-Benton:
PAS

Fri., 9/19, 9:30, NSLS: Circulation

Thursday, September 4, 2008

CCS News

SEPTEMBER 5, 2008


FROM THE COMPUTER ROOM:
New iBistro – the big news around here is that the new iBistro machine is now live and so far so good. This has been a project we have been working on all spring and summer. Thanks to Frank and Bob for pulling this off with help from our reliable “extended” team members from Akibia, Sirsi, and TechProLogic. As of this writing we have been running all Thursday morning with only one small change needed. We will see how the machine performs for us in the days ahead. A caveat: we still do not believe (nor does Sirsi) that our recent bottlenecks were server-generated, so we will continue to monitor that situation, especially with school back in session.

Old Title Holds List – this will be moved to another day soon and the circulation heads are aware of the change.

Self Check – We have become so good at putting up self-check/SIP units that sometimes we fail to mention these projects. But the one at PHK gave us a few challenges and we are happy to say that those problems have been solved and we hear that Self Check at PHK is working.

Duplication in Bibliographic Indexes – a routine that failed in the night gave us a day on Wednesday when the bibliographic indexes had duplicate entries. We solved the problem with Sirsi’s help and we are now working with Sirsi to minimize our chances of having it happen again. Naturally, this would happen just as we prepared our new iBistro machine for final deployment (that was Murphy’s Law again at work) but the incident was unrelated to the iBistro server transition.


BATCHLOAD UPDATE:

We sent our data off August 29 for inclusion in the statewide union database. We are now on a bi-monthly schedule for these updates.


SUBJECT HEADING NEWS:

Over the next few weeks you will be noticing some subject heading changes that I thought were worthy enough to mention. Most of the bibliographical records associated with the first 2 type of headings have been changed in the CCS database.

1. Insurance subject headings were previously inverted (i.e. Insurance, Flood), but now the Library of Congress has started to change them all to natural language forms and to re-evaluate the reference structures associated with these headings (so in other words, now look for “Flood insurance”).

2. Architecture is on the move too, especially with subject headings that include history. What was before “Architecture—Illinois—20th century” is now “Architecture—Illinois—History—20th century”.

For the next heading, let’s call it a preview or teaser. This heading will probably be changed in the next few weeks.

3. “Travelogues (Motion pictures, television, etc.)” is being split up between “Travelogues (Motion pictures)” or “Travelogues (Television programs)”.

--Virginia R. Seward, CCS Authorities Librarian

DID YOU KNOW?
Did you know that there won’t be a Did You Know item in CCS News for the next two weeks? The Sirsi Java classes begin on Tuesday, September 9th and I’ll be out of the office during the entire eight-day training period - so I won’t be on hand to write the articles. The first seven Java sessions will be at the Des Plaines library from September 9 – 17 and the Director’s Station session will be at Northbrook on September 18th. I will check my incoming email remotely from the training rooms and acknowledge receipt of messages where appropriate, but it’s unlikely that I’ll be able to respond to requests during those two weeks. If you have an urgent need to contact me, you should be able to call either the Des Plaines or Northbrook library and ask them to track me down in their respective training rooms. – Ken Victorson


OUR CONDOLENCES to the many friends and associates of longtime Des Plaines Public library employee and CCS Circ and ILL Technical Group mainstay Barbara Saletnik as we note her passing.



CCS MEETINGS NEXT WEEK:

Tues., 9/9-Fri., 9/12, all day, Des Plaines:

Sirsi Java training (you must be registered!)

Wed., 9/10, 10:00, CCS
: Executive Comm.

Thursday, August 28, 2008

CCS News

AUGUST 29, 2008


FROM THE COMPUTER ROOM:
iBistro – Computer Room staff continue to work very hard towards getting the faster new iBistro machine up and running. We are planning to switch to the new machine between 9:15pm the evening of Wednesday September 3 and the following morning. The switch should be complete by the time you come back to the library in the morning.

This project has really been one where Murphy’s Law has been at work. We still need to solve some response time issues and receive results from the security check before we can complete the switch. Our date is tentative, so if the machine is not ready September 3 we will cancel and reschedule, but if the machine checks out in the next few days as okay and the problems are solved, then we will make the switch as scheduled. Naturally, we will keep you posted on any changes and of our progress.

What client ?? - When reporting through Wonderdesk, it is important that you let us know if you are requiring a resolution to a Java client issue of a C client issue. We want to make sure we are working on the right client when helping you.

Local Notice Printing
– all libraries are now printing their own reports and notices!!!!!!!!!!!!!!!!!!!!!!!!

AUTHORITIES UPDATE:
CCS sent 2766 bibliographic records to Marcive on Wednesday, Aug. 27th for Overnight Authorities Processing. The records have been processed and were reloaded into our system. Of the 2766 bibliographic records, Marcive returned 933 updated bibliographic records. Marcive also sent us 1228 new authority records. CCS will be sending groups of records for processing each month, so that our database will be kept up to date as much as possible. Marcive also updates each month some of the authority records that are in our local authority file (this month they updated over 3200 of them).
-- Virginia R. Seward
CCS Authorities Librarian

DID YOU KNOW?
Did you know it’s possible to print a list of titles found with an Item Search in Java, much as you can in the C client? Most of us occasionally need to print the results from a WorkFlows Item Search & Display search and in the C client that’s easily done (click the print button when the results display). You can also print search results lists in Java WorkFlows, but there are a couple of extra steps required to do it.

1. Open the Item Search & Display wizard in Java and enter your search string. When the titles display in the Results Pane of the search window, you must click two Helper buttons at the top of the window. The first one looks like a set of eyeglasses and binoculars and is called “Show/Hide Search Pane” and the second (looks like just a pair of glasses) will “Show/Hide Viewer”. Clicking these two helpers will remove the top and bottom segments of the window and leave only the results pane (with the list of retrieved items) visible on the screen.

2. On the Menu Bar, select Print Screen from the dropdown list under the File menu and an HTML document containing the list of items found in the search will appear.

3. Use the standard MS Windows command to print the document on your laser
printer.

Note: In both Java and the C client you can only print the list of results that are actually visible on the screen (about 25 items). If your search produces a larger number of results, you’ll have to repeat the process, scrolling through 25 items at a time until you have the entire list printed. – Ken Victorson


HAPPY HOLIDAY WEEKEND TO ALL FROM THE CCS STAFF!!



CCS MEETING NEXT WEEK:

Wed., 9/3, 9:30, CCS: SCRAP (instead of regular Catalogers meeting!!)

Thursday, August 21, 2008

CCS News

AUGUST 22, 2008


FROM THE COMPUTER ROOM:

iBistro progress – the new iBistro machine was installed on Monday. We continue to put it through its paces in testing. As of this writing we are finding the response time a bit slower than we want, and Sirsi will work with us on running diagnostics. We still have a goal of having the new iBistro machine released to the public shortly after Labor Day and are focusing on the evening of September 2 or 3. It is still tentative at this point, but please continue to stay tuned. We hope everything will continue to come together and we should know for sure next week. We are still doing some final testing and coordination between us, Sirsi and Akibia.

Local Notice Printing – we are ready to complete the last group of libraries’ transitions to printing their own notices. We are corresponding with each of the remaining libraries on the particulars – but as of the Wednesday delivery you will no longer be getting notices packets from CCS.

LIBRARY CLOSING:
Prospect Heights will be closed all day Friday, August 22 for an In-Service Day. The library will re-open on Saturday the 23rd.

DID YOU KNOW?
Did you know that the registration deadline for the Sirsi Java training classes is September 3, 2008? There are several CCS libraries that would like to send more than one representative to a particular Sirsi training class in September, but our arrangement with Sirsi allows for only one person from each library at a particular type of training (circulation, cataloging, serials, and acquisitions - 24 possible trainees in most cases). Libraries that are already using Java won’t need this training, so there should be extra seats available for a second (alternate) person in some classes. However I can’t notify the alternates that they can attend until I’ve received all initial sign-ups. Since alternates will need time to arrange their schedules, I’m setting a deadline of September 3, 2008 for all Phase II libraries to register their first candidate. After that date, I will begin notifying alternates that seats are available for them. If you are a Phase II library that intends to send someone to Sirsi training, please make arrangements with me as soon as possible – but not later than September 3rd. If you’ve already registered one person from your library for each of the four types of training, but would like to send an additional person if space permits, send that person’s name and email address to me and I’ll add them to the alternates list. I’ll start notifying alternates of available seats on September 4th. – Ken Victorson

CCS MEETINGS NEXT WEEK:


Wed., 8/27, 9:30, CCS: Acquisitions Discussion Group

Wed., 8/27, 10-1:30, Des Plaines: Technology Lunch (must be registered)

Thursday, August 14, 2008

CCS News

August 15, 2008


FROM THE COMPUTER ROOM:
iBistro – our new iBistro server was delivered Thursday morning (August 14) and Sirsi will be out to install it on Monday/Tuesday of next week. Then we will keep it offline and run it though a battery of tests and be sure it is fit to put on the network. We would like to plan tentatively on an iBistro live cutover date/time of the evening of September 2 or 3. We will know more next week. A lot has to happen between then and now, so please stay tuned.

Notices – the last group of libraries will switch to local notice printing the week of August 27.

Health and vacation report – The big news is that BOB IS BACK. But Bob will be working on a very abbreviated schedule for several weeks at least. He will be able to do some of his normal tasks, but we definitely insist that he follows doctors orders and paces himself. Anyone who has suffered such an injury knows what we mean! Linda has returned from vacation and now has lots of energy, and Frank will be on a definitely well-earned vacation August 15 – August 25. If there are any time-critical matters that are not getting the attention you need, please do not hesitate to alert Linda via email or phone call. Thanks for your patience during our period of staffing challenges.


CONGRATULATIONS to CCS Database Manager Roger Anderson on twenty years in that capacity as of Friday, August 15. Between that tenure and his previous time in the trenches at CCS libraries, Roger has long known where every skeleton in the database is buried, and thanks to him (and many others) there are a lot less of them. We and the database are all far better off for his commitment to quality and the credibility he has accumulated over the years!

(Ken Victorson is on vacation this week so there is no "Did You Know?" column.)

CCS MEETING NEXT WEEK:

Wed., 8/20, 9:30, CCS: SCRAP