Thursday, April 24, 2014

CCS News April 25, 2014

CCS News
 
APRIL 25, 2014


FROM THE COMPUTER ROOM:


Not so BREAKING NEWS, "MISSING TITLES IN BC SEARCH:"

Early this week, many of you started noticing and getting reports of missing titles while doing a search in BiblioCommons.  The root of the cause was an update done by BiblioCommons on April 15th. This update contained a bug that resulted in records being marked as deleted and removed from the index. As a result, you may have found that items you own, especially print, were not searchable.  The bug was discovered shortly thereafter and another update/patch was deployed the same day to fix the issue. A reindex of all libraries was issued and expected to be completed by 5 pm Thursday, April 23rd.

Notification of this update was not relayed to CCS prior to its deployment. This is an issue about which we have struggled with BC on numerous occasions.  We know other customers share our concern and BC has acknowledged its validity multiple times, but nothing changes.  We also know from online chatter that customers are perplexed that no warning was posted until a number of days after the problem was identified internally at BC.

We have not yet received confirmation that the reindex has in fact been fully completed. We are tentatively waiting on an update and will relay this information to the proper email lists when received.  Meanwhile, if BC had wanted to collaborate with us on a plot to make Enterprise look good, they could hardly have executed it better.  We regret the problems and the lack of information
received.

CCS MEETINGS NEXT WEEK:

Mon., 4/28, 2:00, CCS: Database Management Task Force

Wed., 4/30, 9:30, Northbrook: Webmasters

Thur., 5/1, 4:30-7, Zion-Benton: Retirement Open House for Nann Blaine Hilyard

Fri., 5/2, 9:30, Fox River Valley/Dundee: Circulation

Thursday, April 17, 2014

CCS News April 18, 2014

CCS News
 
APRIL 18, 2014


SYMPHONY UPGRADE
:
Barring the unforeseen, we have tentatively targeted the night of Monday, May 19 to load Symphony Release 3.4.1 SP4 into production.  We will confirm this and send out more information, but you may want to mark your calendar.

ERESOURCE CENTRAL COMES INTO FOCUS:
The CCS staff had our training on eResource Central, the digital resources add-on to Enterprise, and we should soon begin seeing manifestations.  Again, much more info will follow.

HAPPY HOLIDAYS TO ALL FROM THE CCS STAFF!
  And a reminder: the Computer Room will not be staffed on Easter Sunday.
   
CCS MEETINGS NEXT WEEK:

Tues., 4/22, 10:00, CCS: Enterprise Implementation Task Force

Wed., 4/23, 2:00, CCS: Enterprise Marketing/PR Task Force

Thur., 4/24, 9:30, Bloomingdale: SLUI (Statewide SirsiDynix users group; you must be registered)

Thursday, April 10, 2014

CCS News April 11, 2014

CCS News
 
APRIL 11, 2014


FROM THE COMPUTER ROOM:

Next week we will be conducting a  load test on the Web Services instance used for Enterprise. The test will place an additional work load on the Symphony Production Server, the server we commonly call the Workflows Server.  We expect to discover, among other things, what impact Enterprise will have on the server's response time for your library.   We won’t be soliciting comments, but if you notice a difference throughout the week, please let us know.

AUTHORITIES NEWS:
This week, CCS sent a file of 11,489 bibliographic records to Marcive for authorities processing. 10,381 records were updated and returned to CCS, as well as 4,425 new authority records.  All of these records were loaded into our system.

Next week, two more files from Marcive will be loaded into our system. One contains 2994 updated authority records and the other contains 397 new authority records  that were needed in our database, but were not available before this time.   

Virginia Seward
CCS Authorities Librarian


EASTER COMPUTER ROOM STAFFING (OR LACK THEREOF):
CCS will be closed on Sunday April 20th. The system will be online, but the office will not be staffed.

CCS MEETINGS NEXT WEEK:
   
Wed., 4/16, 9:30, CCS: SCRAP

Fri., 4/18, 10:00, CCS: Equitable Access Task Force

Thursday, April 3, 2014

CCS News April 4, 2014

CCS News
 
APRIL 4, 2014


FROM THE COMPUTER ROOM:

CCS Web Site Password Change:
As a reminder, the CCS Website password has been changed as of April 1, 2014. You may obtain the new password from your designated contact, Director or Maintenance Coordinator, all of whom have been e-mailed the new password.  The password change will not affect your login into Workflows or to the SirsiDynix Support Site, just the Members Only page of ccslib.org.

IP Address Change For CCS Web Site:
Siteground (our web hosting service) is changing the IP address for ccslib.org on Friday, April 4.  The site may be unavailable for a few minutes while the DNS change propagates.  We will keep you updated.   

NEW DOCUMENTS POSTED:
The following documents are now posted on the Members Only page of the CCS Web Site.  Here are direct links:

Bob's document about Emailing Checkout Receipts (also posted under Staff Resources, Circulation):

http://ccslib.org/attachments/File/CirculationAttachments/A_Primer_for_Emailing_Patron_Checkout_Receipts.pdf

Joel's document on Introduction to MARC (also posted under Staff Resources, PAS):

http://ccslib.org/attachments/File/PASILL/Introduction_to_MARC.pdf

CCS MEETINGS NEXT WEEK:

Wed., 4/9, 9:30, Glenview
: Catalogers

Wed., 4/9, 10:00, CCS: Executive Committee

Thur., 4/10, 9:30, Fox River Valley/Dunde
e: ILL