CCS News December 6, 2013

 CCS News
 
DECEMBER 6, 2013
FROM THE COMPUTER ROOM:
SIP Port Requests:

A couple of libraries recently have requested SIP ports through emails to individuals. Please make sure to fill out a Help Desk ticket so the Computer Room can track and schedule your SIP port that way, instead of via individual email. This is the only way we can track them through the office. This way in case a staff member is out of the office, another staff member can follow up or give an answer about the status of the project. It usually takes about 6 weeks for the process to complete. This is better tracking for the library, and better communication between CCS and Sirsi.  Thanks.

Director’s Station:

Jim has recommended using the developer tools to change the browser emulation to IE7 when using more recent versions for dealing with Director’s Station issues in the past, but a recent post to a listserv has some very simple instructions for using compatibility view to do the same thing, and you only have to do it once! Jim tried it & it works… Here the steps:

1. Open IE & go to Director's Station.

2. Go to Tools >> Compatibility View settings (press Alt if Tools is not visible).

3. Next you need to add “64.107.155.145” to the list of websites using compatibility view by clicking Add then close.

4. Director’s Station should start working immediately after this change and if it doesn’t please let us know by creating a Help Desk ticket.

Texting Status:

As of today we have our 3 original test libraries testing with their staff, and some have gone live with their patrons. When we first went live with Wilmette we ran into a few problems, mainly due to other reports and notices that played a role with sending out Text Notices for Holds. The other issue was that when we first tested, we were on the Test Server and just testing out the basic texting features. Once we went live on the Production Server, things became a little more challenging. The second and third testing libraries came on board with less problems as first encountered. Right now we are having minor issues with notices (hard copy vs text) at Crystal Lake but that should be worked out. The Computer Room has received 3 requests to have libraries come on board with texting. We are hoping to open it up in late January or early February. One thing to remember is that the texting feature is only to send out a text to a patron for an “Available Hold” or “Manual Message” at this time. We are hoping to get the other texting features available down the road, once a few things are worked on, and possibly a release or two later.
   
Holiday Lunch:

Tuesday we will hold our annual staff holiday lunch, so we will not have anyone at our main number. If you need to contact us, please just dial the Computer Room and you will be connected to someone.

AUTHORITIES NEWS:

Two files from Marcive were loaded into our system this week. One contained 3758 updated authority records and the other contained 384 new authority records  that were needed in our database, but were not available before this time.

Virginia Seward
CCS Authorities Librarian
           
CCS MEETINGS NEXT WEEK:

Tues., 12/10, 10:00-2:00, Prospect Heights: CollectionHQ Refresher Training (you must be registered!)

Wed., 12/11, 9:30, CCS: Long Range Planning Committee

Wed., 12/11, 9:30, Glenview: Catalogers

Thur., 12/12, 9:30, Lake Villa: ILL
   
(Reminder: the Dec. 11 Executive Committee  meeting is canceled!)