Thursday, July 7, 2011

CCS News

JULY 8, 2011


FROM THE COMPUTER ROOM:
SVA – SVA has been checked more that regularly since the problem with long failed call lists was discovered on July 1. SVA appear to be entirely stable and the failed call lists have returned to normal levels. The reason for the problem remains a mystery despite best efforts (and considerable time) spent in diagnosing the issue with Sirsidynix. We need to be watchful in case this re-occurs and then detect some common circumstances.

Memory Board – a memory board was posting faults to our log and was fixed by Sun engineers on Wednesday (July 6) morning. The repair necessitated taking the system down, but all went well and we were ready for a normal day on Wednesday by 8am.

Help Desk Incidents–
we need to emphasize the need to report through the Help Desk (WonderDesk). During the recent problems with SVA, one library reported through private phone to a person who was on vacation, one library reported to a private email and one library reported to the Help Desk. To the staff on duty this looked like a single library problem and was dealt with in that manner. But the problem affected all SVA users. We detected this on Tuesday and were able to “hop to it” but it reminds us to remind you the WonderDesk Help Desk is the way to go!

SIRSIDYNIX 2011 ROADMAP AVAILABLE:

The 2011 Sirsidynix Roadmap has been published. It is confidential for current customers only, but we have it available for perusal on our new web site ccslib.org under Sirsi Documents.

JOANNE HOLMES UPDATE
:
We are hoping to see Jo Anne back at work on July 18, but that’s not definite yet.

SOME JULY 1 FILE SIZES:

We’ll crunch more numbers soon to show the change during the fiscal year, but on July 1 our database included:

606,960 patrons
1,074,756 MARC bib records
5,119,800 items
704,203 authority records

CCS MEETING NEXT WEEK:


Wed., 7/13, 10:00, CCS: Executive Committee