CCS News

SEPTEMBER 17, 2010

FROM THE COMPUTER ROOM:
Email notification – the number of emails we send on a daily basis is growing as more patrons add email notification to their account. To help a patron who claims he/she is not getting emails, please do several things (1) ask the patron if they had checked their junk mail (2) send the patron a little test message to the address in his/her record (3) check your copies of emails sent to your patrons to see if a copy of the email is there. (4) see if you have a bounced message for the patron - if you do send it to us via Wonderdesk. That message often contains cryptic error codes that give us a hint of what has gone wrong.

CCS MEETINGS NEXT WEEK:

Tues., 9/21, 9:30, Lincolnwood: Maintenance Coordinators

Wed., 9/22, 10:00, Cary: Governing Board

Friday, 9/24, 9:30: BiblioCommons Configuration Webinar (details to follow)