CCS News
AUGUST 20, 2010
FROM THE COMPUTER ROOM:
SIP connections - We have had what seems like an unprecedented number of requests for SIP licenses in the last few months. Many vendor devices are now equipped to communicate and authenticate with SIP. In addition, some e-resources are authenticating via SIP. To ensure success and ability to support applications, all devices and resources connected to our Symphony should be CERTIFIED by SirsiDynix. Sales reps might sometimes claim to be certified or partners but do be wary. We will check certification for you. WE CANNOT GUARANTEE THE ABILITY TO SUPPORT NON-CERTIFIED PRODUCTS. We strongly advise you to consider vendors that have installed equipment in CCS or at other Symphony installations on our release. Please be sure to work though details with us before committing to a new vendor or offering. We are happy to meet with a vendor you are considering before you make a commitment. It takes time to get some of the newer applications tested and running, so please be sure to schedule these projects with Linda (847-666-3213 ) and we will allocate sufficient time for SIP licensing, installation, software configuration, network configuration and testing.
RevD testing – we are still in the evaluation period for RevD iBistro testing. Please let us know your comments via the Wonderdesk before August 27.
Director’s Station Yells Cut!! - Director’s Station has put Windows 7 workstations on the cutting room floor. We just found a bug with Windows 7 and trying to connect to Director’s Station, it seems to just time out, and we cannot connect to the server with FireFox or IE. Our XP machines connect with no problems, and nothing has changed on the server. Here is Sirsi’s response:
Unfortunately Windows 7 is uses IE8 and IE8 is currently not supported by any version of DS below 4.9. I can only suggest to use Firefox 3.0 or IE7. Those are the supported browsers. As for the OS of Windows 7 DS has also not been certified on this OS so there may be problems linked to this OS.
Unofficially I do know that for similar issues with other pieces of software people have found success by using Windows XP mode on Windows 7. You can read about it here http://www.microsoft.com/windows/virtual-pc/.
Please note that we plan to upgrade DS to Version 4.9 but have been advised by Sirsi to wait till the upgrade is smoother.
Staff vacation - Frank will be away from the office August 24 and returning August 31.
HOLDS SUSPENDED AT GLENVIEW:
For the transition to their new building, Glenview will suspend the filling of holds starting Tuesday, August 24, till October 19 (subject to review).
ANOTHER STAFF ABSENCE:
This is a reminder that Roger Anderson will be gone starting Wed., August 25, till probably the beginning of October. Please clear up any loose ends with him ASAP!
SYMPHONY RELEASE 3.3.1 DOCUMENTATION:
We have e-mailed synopses of the Release 3.3.1 documentation to Circ, ILL and PAS contacts. Catalogers will soon have their own document. The first three are also being posted with other Sirsi documentation on the CCS web site. We should have a schedule for testing fairly soon; meanwhile, here’s your late summer reading!
CCS MEETING NEXT WEEK:
Wed., 8/25, 9:30, CCS: Acquisitions
