CCS News
MAY 2, 2014
FROM THE COMPUTER ROOM:
April 26 Down Time:
On the afternoon of Saturday, April 26th libraries lost connections to the Workflows Server. We have been thoroughly investigating the cause of the lost connectivity. Our findings have concluded that the Workflows Server did not lose power, just connectivity. The error logs have pointed us to the initial source of the problem which was power loss to our network equipment, caused by the electrician, which caused improper disconnection between the Workflows Server and the libraries. After power to our network equipment was reestablished, many of you could reconnect to the Workflows server. We are still investigating this aspect of the issue.
Symphony Upgrade:
We are still looking at overnight Monday, May 19-Tuesday, May 20 to install Symphony Release 3.4.1 SP3-4 on the Production Server. We will confirm next week, and are polishing documents covering the client upgrade and features and settings for the new release which we will also distribute next week.
Hardware Upgrade:
And while you’re marking your calendars, we are pointing toward the week of July 14 to install our new Production Server. Down time during open hours for libraries should be zero or minimal, but we will have more information before the big event.
CCS MEETINGS NEXT WEEK:
None! (Don’t worry, we’ll make up for the void soon.)
