CCS News

JUNE 3, 2011

FROM THE COMPUTER ROOM:
INDEXES – The indexes were rebuilt on May 30 and the process went well.

PATRON NAMES – The patron names will be “refactored” on Tuesday June 7 before the libraries open. The process breaks the names up into separate fields. Please be sure all workstations are on the new client to work properly with the new patron name fields.

UPGRADE POST MORTEM:
We have been looking at what we can do to improve the client upgrade process the next time we do a Symphony software upgrade. We are talking with Sirsi about ways to provide all or part of the client in advance, but so far that dialogue has been less fruitful than hoped; we will continue to pursue it. We are also looking at our network appliances to see if they contributed to the bottleneck. We do know that it wasn’t a server capacity issue and that since libraries with dedicated connections were also impacted, it wasn’t just a problem with our ICN bandwidth. We are hoping we can alleviate the situation before our planned January 2012 upgrade to the prevailing version of Release 3.4 or 3.4.1.

CCS MEETINGS NEXT WEEK:

Wed., 6/8, 10:00, CCS: Executive Committee

Thur., 6/9, 9:30, Cary: ILL