CCS News
JANUARY 28, 2011
FROM THE COMPUTER ROOM:
BiblioCommons – a good deal of energy is being spent on making sure all computer room staff are trained and ready to help you with BiblioCommons. Please help us by ensuring that all problems with BiblioCommons are logged to the WonderDesk. If they come through a private email the might get lost. We process about 200 emails each every day – but the WonderDesk incidents are reviewed regularly even if we don’t get to them all. All WonderDesk incidents must have complete particulars about a problem. Patron barcode, item barcode, item ISBN, browser and library’s interface used and exact steps that got you to the problem are needed. Thanks!
AUTHORITIES NEWS:
Earlier this week, CCS loaded 2 files that were obtained from Marcive. One file contained 2230 updated authority records and the other file contained 394 authority records that were needed, but not available until now. What does this all mean to the CCS database? An up to date database that includes all available individual death dates, current references, and subject headings.
Virginia R. Seward
CCS Authorities Librarian
THANKS to Amy Holcomb, Juli Janovicz and Eric Robbins for excellent jobs doing their parts of the BiblioCommons training!
CCS MEETING NEXT WEEK:
Wed., 2/2, 9:30, Ela: Catalogers
Thursday, January 20, 2011
CCS News
January 21, 2011
FROM THE COMPUTER ROOM:
3.3.1 Delay – you might have seen this on the listserv. Due to a bug found in the indexes, our upgrade to 3.3.1 will be delayed until May, so please stay tuned to listservs for exact plans. This will have no adverse on our BiblioCommons rollouts early in spring. In fact, staying on the old release helps to ensure stability for our introduction of BiblioCommons as we have been testing the 3.2.1 connection for some time.
BiblioCommons News - significant progress has been made. We have seen BiblioCommons improve our faceting for adult/juv/teen materials, Overdrive consortia are now being accessed properly, and our registration problems have been fixed. There are still some problems correcting a birth year that has been incorrectly set and in the next build at the end of the month the hold queue position should be turned off. As you roll out BiblioCommons, please remember to log any issues to the WonderDesk and we will work with BiblioCommons to remedy the situation.
CCS MEETING NEXT WEEK:
Wed., 1/26, 10:00, Crystal Lake: Regular And Annual Governing Board Meetings
Thur., 1/27, 9:30-noon and 1-3:30, Glenview: BiblioCommons Training (you must be registered; classes are full!)
January 21, 2011
FROM THE COMPUTER ROOM:
3.3.1 Delay – you might have seen this on the listserv. Due to a bug found in the indexes, our upgrade to 3.3.1 will be delayed until May, so please stay tuned to listservs for exact plans. This will have no adverse on our BiblioCommons rollouts early in spring. In fact, staying on the old release helps to ensure stability for our introduction of BiblioCommons as we have been testing the 3.2.1 connection for some time.
BiblioCommons News - significant progress has been made. We have seen BiblioCommons improve our faceting for adult/juv/teen materials, Overdrive consortia are now being accessed properly, and our registration problems have been fixed. There are still some problems correcting a birth year that has been incorrectly set and in the next build at the end of the month the hold queue position should be turned off. As you roll out BiblioCommons, please remember to log any issues to the WonderDesk and we will work with BiblioCommons to remedy the situation.
CCS MEETING NEXT WEEK:
Wed., 1/26, 10:00, Crystal Lake: Regular And Annual Governing Board Meetings
Thur., 1/27, 9:30-noon and 1-3:30, Glenview: BiblioCommons Training (you must be registered; classes are full!)
Friday, January 14, 2011
JANUARY 14, 2011
FROM THE COMPUTER ROOM:
What is Unfuddle? - “Unfuddle” is the name given to the incident tracking system used at BiblioCommons. When you report a problem with BiblioCommons to the CCS Wonderdesk we might respond with a message that we reported the issue to BiblioCommons in Unfuddle (or UF or BC)# 12345. We keep track of all requests in our tracking system and theirs until the issue is resolved. Please be sure all incidents contain complete information. If you are reporting an issue regarding content please include the ISBN of the title in question.
Release 3.3.1 – Please stay tuned to the listservs for news about our upgrade. The planned date at this time is after closing the evening of February 1. During the evaluation phase we were advised that a [lengthy] index rebuild will need to take place after the upgrade. We are working on figuring out the timing of all the processes.
CCS MEETINGS NEXT WEEK:
Wed., 1/19, 9:30, CCS: SCRAP
Thur., 1/20, 9:30, Niles: PAS
Fri., 1/21, 9:30, Glenview: Circulation
FROM THE COMPUTER ROOM:
What is Unfuddle? - “Unfuddle” is the name given to the incident tracking system used at BiblioCommons. When you report a problem with BiblioCommons to the CCS Wonderdesk we might respond with a message that we reported the issue to BiblioCommons in Unfuddle (or UF or BC)# 12345. We keep track of all requests in our tracking system and theirs until the issue is resolved. Please be sure all incidents contain complete information. If you are reporting an issue regarding content please include the ISBN of the title in question.
Release 3.3.1 – Please stay tuned to the listservs for news about our upgrade. The planned date at this time is after closing the evening of February 1. During the evaluation phase we were advised that a [lengthy] index rebuild will need to take place after the upgrade. We are working on figuring out the timing of all the processes.
CCS MEETINGS NEXT WEEK:
Wed., 1/19, 9:30, CCS: SCRAP
Thur., 1/20, 9:30, Niles: PAS
Fri., 1/21, 9:30, Glenview: Circulation
Thursday, January 6, 2011
CCS News
JANUARY 7, 2011
FROM THE COMPUTER ROOM:
Firewall Cleanup: As mentioned at the last two Maintenance Coordinators meetings, I have begun the task of cleaning up the firewall. This week Zion-Benton was updated, with no problems encountered as of this post. I will send you an email the day before I make the change just so you can be aware of it and in case of any problems with connections to the servers arise. Please make sure you reply by the end of the day, when I send an email about the change, to make sure I know you are aware, and also know if you will be at the library the next day when the change takes effect. If you have any questions or concerns please contact me (Frank Correa) ASAP.
Mega Printers:
We don’t have Mega Ball, but we still have two ‘Mega Printers”. This may be your last chance to see if your library is in need of any Line Matrix Printers, (800 LPM ). We still have 2 available for any CCS library that may need them. Please let someone in the computer room know if you are still interested, or send me (Frank) an email. The 2 printers are Genicom 4840e models.
CCS MEETINGS NEXT WEEK:
None, but we hope to see some of you at ALA Midwinter! Remember, the Circ meeting will be Jan. 21 at Glenview.
JANUARY 7, 2011
FROM THE COMPUTER ROOM:
Firewall Cleanup: As mentioned at the last two Maintenance Coordinators meetings, I have begun the task of cleaning up the firewall. This week Zion-Benton was updated, with no problems encountered as of this post. I will send you an email the day before I make the change just so you can be aware of it and in case of any problems with connections to the servers arise. Please make sure you reply by the end of the day, when I send an email about the change, to make sure I know you are aware, and also know if you will be at the library the next day when the change takes effect. If you have any questions or concerns please contact me (Frank Correa) ASAP.
Mega Printers:
We don’t have Mega Ball, but we still have two ‘Mega Printers”. This may be your last chance to see if your library is in need of any Line Matrix Printers, (800 LPM ). We still have 2 available for any CCS library that may need them. Please let someone in the computer room know if you are still interested, or send me (Frank) an email. The 2 printers are Genicom 4840e models.
CCS MEETINGS NEXT WEEK:
None, but we hope to see some of you at ALA Midwinter! Remember, the Circ meeting will be Jan. 21 at Glenview.
Thursday, December 23, 2010
CCS News
December 24, 2010
FROM THE COMPUTER ROOM:
Holiday Hours – The computer room will be staffed normal hours during the end of year holidays with the following exceptions: We will be closed December 25 and January 1. We will close early on December 24 at 1 pm and will close on December 31 at 5 pm. Our special hours are always posted on the WonderDesk.
AUTHORITIES NEWS:
Earlier this week, CCS loaded 2 files that were obtained from Marcive. One file contained 2441 updated authority records and the other file contained 463 authority records that were needed, but not available until now. What does this all mean to the CCS database? An up to date database that includes all available individual death dates, current references, and subject headings.
Virginia R. Seward
CCS Authorities Librarian
NO CCS NEWS NEXT WEEK:
This esteemed bulletin will take a holiday break next week and return January 7.
HAPPY HOLIDAYS AND WISHES FOR A GREAT YEAR AHEAD TO ALL FROM THE CCS STAFF!
CCS MEETINGS THE NEXT TWO WEEKS:
Wed., 1/5, 9:30, CCS: Executive Committee
Wed., 1/5, noon, Jameson’s: Continuing Education Steering Committee
Wed., 1/5, 2:00, CCS: BiblioCommons Task Force
December 24, 2010
FROM THE COMPUTER ROOM:
Holiday Hours – The computer room will be staffed normal hours during the end of year holidays with the following exceptions: We will be closed December 25 and January 1. We will close early on December 24 at 1 pm and will close on December 31 at 5 pm. Our special hours are always posted on the WonderDesk.
AUTHORITIES NEWS:
Earlier this week, CCS loaded 2 files that were obtained from Marcive. One file contained 2441 updated authority records and the other file contained 463 authority records that were needed, but not available until now. What does this all mean to the CCS database? An up to date database that includes all available individual death dates, current references, and subject headings.
Virginia R. Seward
CCS Authorities Librarian
NO CCS NEWS NEXT WEEK:
This esteemed bulletin will take a holiday break next week and return January 7.
HAPPY HOLIDAYS AND WISHES FOR A GREAT YEAR AHEAD TO ALL FROM THE CCS STAFF!
CCS MEETINGS THE NEXT TWO WEEKS:
Wed., 1/5, 9:30, CCS: Executive Committee
Wed., 1/5, noon, Jameson’s: Continuing Education Steering Committee
Wed., 1/5, 2:00, CCS: BiblioCommons Task Force
Friday, December 17, 2010
CCS News
DECEMBER 17, 2010
FROM THE COMPUTER ROOM:
Holiday Hours – the Computer Room will close on December 25 and on January 1. We will close early on December 24 at 1:00 and on January 31 at 5:00. Our special hours are always posted on the WonderDesk.
Director’s Station – the Historical Measures should be fixed completely by December 18. Data in Director’s Station will go back to January 1, 2007; our survey showed that to be sufficient. Thanks for your feedback and patience.
WEB REPORTS:
The CCS Reports Web Page, specifically the SIRSI FINISHED REPORTS web page, has been enhanced to open most of the Sirsi reports and notices directly into MSWORD. You’ll find that this enhancement makes it possible to print both the reports and notices directly from the web, properly formatted, without any adjustments to MSWORD. Just left click the link on the web page and then click print in MSWORD, it’s that simple. All the necessary adjustments to page size, font, font size and margins are being done for you. (Once you left click the link you’re likely to see the familiar prompt: [ Open Save or Cancel ]; click Open.) Saving a document from the SIRSI FINISHED REPORTS web page has become more efficient as well. You will find that when saving the document the name of the document is now supplied. This name includes the date and (military) time that the report was compiled, in an effort to help you manage multiple occurrences of the same report, in the same local disk directory. Not using MSWORD? This enhanced functionality will work for any text editor equipped to handle files in the RTF format.
MANAGEMENT CHANGES AT SIRSIDYNIX:
We received the following press release from SirsiDynix yesterday:
“This morning, we announced that Gary Rautenstrauch has been named Executive Chairman of SirsiDynix, and Matt Hawkins has succeeded him as Chief Executive Officer. In addition, Bill Davison has returned to SirsiDynix as Chief Operating Officer.
We are excited to announce this especially to your, our customer community. It will result in continuous improvement in the technology and support we provide to libraries.
In his new role, Gary will focus on our relationships with customers, industry partners and associations. Matt will lead the SirsiDynix team, focused on our commitment to deliver technology, services and support that libraries need today, as well as bring an active customer voice into our day-to-day operations.
Read the press release in our newsroom: http://www.sirsidynix.com/newsroom
And read more about our executive team here: http://www.sirsidynix.com/company/leadership
If you have any questions about this announcement, please contact your library relations manager, your sales representative, or me. We look forward to an exciting 2011 with you all.”
I (Richard Shurman) would like to add that Gary called to say he will continue to work directly with our account (“one of my favorites”), and that we have been impressed when we have worked with Matt Hawkins. Here’s hoping these changes benefit everyone. Gary also asked me to convey happy holiday wishes!
CCS NEWS NEXT WEEK:
We will do a bulletin next week so everyone will have something exciting to read on Christmas Eve, but not the following week.
CCS MEETING NEXT WEEK:
Tues., 12/21, 9:30, Evanston: Maintenance Coordinators (this is a virtual meeting; please contact CCS if you need access information!)
DECEMBER 17, 2010
FROM THE COMPUTER ROOM:
Holiday Hours – the Computer Room will close on December 25 and on January 1. We will close early on December 24 at 1:00 and on January 31 at 5:00. Our special hours are always posted on the WonderDesk.
Director’s Station – the Historical Measures should be fixed completely by December 18. Data in Director’s Station will go back to January 1, 2007; our survey showed that to be sufficient. Thanks for your feedback and patience.
WEB REPORTS:
The CCS Reports Web Page, specifically the SIRSI FINISHED REPORTS web page, has been enhanced to open most of the Sirsi reports and notices directly into MSWORD. You’ll find that this enhancement makes it possible to print both the reports and notices directly from the web, properly formatted, without any adjustments to MSWORD. Just left click the link on the web page and then click print in MSWORD, it’s that simple. All the necessary adjustments to page size, font, font size and margins are being done for you. (Once you left click the link you’re likely to see the familiar prompt: [ Open Save or Cancel ]; click Open.) Saving a document from the SIRSI FINISHED REPORTS web page has become more efficient as well. You will find that when saving the document the name of the document is now supplied. This name includes the date and (military) time that the report was compiled, in an effort to help you manage multiple occurrences of the same report, in the same local disk directory. Not using MSWORD? This enhanced functionality will work for any text editor equipped to handle files in the RTF format.
MANAGEMENT CHANGES AT SIRSIDYNIX:
We received the following press release from SirsiDynix yesterday:
“This morning, we announced that Gary Rautenstrauch has been named Executive Chairman of SirsiDynix, and Matt Hawkins has succeeded him as Chief Executive Officer. In addition, Bill Davison has returned to SirsiDynix as Chief Operating Officer.
We are excited to announce this especially to your, our customer community. It will result in continuous improvement in the technology and support we provide to libraries.
In his new role, Gary will focus on our relationships with customers, industry partners and associations. Matt will lead the SirsiDynix team, focused on our commitment to deliver technology, services and support that libraries need today, as well as bring an active customer voice into our day-to-day operations.
Read the press release in our newsroom: http://www.sirsidynix.com/newsroom
And read more about our executive team here: http://www.sirsidynix.com/company/leadership
If you have any questions about this announcement, please contact your library relations manager, your sales representative, or me. We look forward to an exciting 2011 with you all.”
I (Richard Shurman) would like to add that Gary called to say he will continue to work directly with our account (“one of my favorites”), and that we have been impressed when we have worked with Matt Hawkins. Here’s hoping these changes benefit everyone. Gary also asked me to convey happy holiday wishes!
CCS NEWS NEXT WEEK:
We will do a bulletin next week so everyone will have something exciting to read on Christmas Eve, but not the following week.
CCS MEETING NEXT WEEK:
Tues., 12/21, 9:30, Evanston: Maintenance Coordinators (this is a virtual meeting; please contact CCS if you need access information!)
Thursday, December 9, 2010
CCS News
DECEMBER 10, 2010
FROM THE COMPUTER ROOM:
Web Site – we had to add document security to our web site to be sure our documents are not shared indiscriminately. If you have questions, please contact the computer room.
BiblioCommons testing – testing for BiblioCommons has been quite active with over 100 suggestions, comments, change requests and a few bugs submitted. This is normal for a ramp-up period for a site of our size and it is good to see that everyone is evaluating the new tool. We are working with BiblioCommons to get through these just as fast as we can.
Release 3.3.1 – Tentatively we are planning on the end of January to upgrade to 3.3.1 in an overnight move. We are still planning a few last details but will keep you posted on exact times, instructions and details. This release does mean a new Java Client must be downloaded. We will NOT be moving to RevD in this move; we will stay on our old iBIstro RevC.
AUTHORITIES NEWS:
Earlier this week, CCS sent a file of 7077 bibliographic records to Marcive for authorities processing. 2163 updated records were returned as well as a file of 3472 new authority records. All records have been reloaded into our system.
Virginia R. Seward
CCS Authorities Librarian
IBISTRO CHANGE:
We are taking down the message on iBistro about the delivery changes. Here’s hoping we won’t need a new message next summer!
CCS MEETINGS NEXT WEEK:
Wed., 12/15, 9:30, CCS: SCRAP
DECEMBER 10, 2010
FROM THE COMPUTER ROOM:
Web Site – we had to add document security to our web site to be sure our documents are not shared indiscriminately. If you have questions, please contact the computer room.
BiblioCommons testing – testing for BiblioCommons has been quite active with over 100 suggestions, comments, change requests and a few bugs submitted. This is normal for a ramp-up period for a site of our size and it is good to see that everyone is evaluating the new tool. We are working with BiblioCommons to get through these just as fast as we can.
Release 3.3.1 – Tentatively we are planning on the end of January to upgrade to 3.3.1 in an overnight move. We are still planning a few last details but will keep you posted on exact times, instructions and details. This release does mean a new Java Client must be downloaded. We will NOT be moving to RevD in this move; we will stay on our old iBIstro RevC.
AUTHORITIES NEWS:
Earlier this week, CCS sent a file of 7077 bibliographic records to Marcive for authorities processing. 2163 updated records were returned as well as a file of 3472 new authority records. All records have been reloaded into our system.
Virginia R. Seward
CCS Authorities Librarian
IBISTRO CHANGE:
We are taking down the message on iBistro about the delivery changes. Here’s hoping we won’t need a new message next summer!
CCS MEETINGS NEXT WEEK:
Wed., 12/15, 9:30, CCS: SCRAP
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