CCS News
FEBRUARY 18, 2011
FROM THE COMPUTER ROOM:
BiblioCommons –A handful of libraries have launched BiblioCommons to the public. More will follow in the coming weeks. This is very exciting. As we are now in production, bugs and other “failures” will be given top priority. Configuration changes and questions will be dealt with in due course. If a matter is quite urgent, it would be a good idea to accompany it with a phone call to the computer room. We are ALL still learning a lot about this new product and it capabilities. We test and play with it constantly and we know you are doing the same to increase your knowledge.
BiblioCommons and WonderDesk - based on your questions to the WonderDesk – we are developing a set of FAQ’s for BiblioCommons. You can look at those topics by choosing the FAQ link in WonderDesk. Also it is a good time to remind you that ANY problems for BiblioCommons must be accompanied by the browser, bibliographic record and patron information. If you are not able to send the patron information, then replicate the problem with a test patron and send us that information.
BiblioCommons and ePay – There is a bug where BiblioCommons users using ePay will be allowed to pay accrued fines. This should not be allowed. We are working on fixing that problem. (More from Bob follows) For those libraries that have gone live with Bibliocommons and use Illinois EPAY, an issue has been identified such that a patron is allowed to pay accruing fines through the Bibliocommons interface. Accruing fines are not bills and such do not appear on the bills tab in the Display User wizard. In these cases the patron is paying on amounts that are not removed from the Sirsi patron record. Until this is resolved you can check each patron's record against the Epay Confirmation email and/or use the ‘Failed Epay Payment' report on the web. These failed transactions are easily indentified on the report, as these are listed without a BILL #.
BiblioCommons and eResources – we have asked for a quote to deal with the situation where URL’s for eResources need to be displayed from Marc Holdings Records.
Computer room maintenance – on Tuesday all went well with the change of battery in our network appliance
Overdrive outage – on Wednesday while working with one of the library’s network consultants we were told that the a specific port was no longer in use for that library. Well that was not true and we inadvertently disconnected some Overdrive users. We got Overdrive connected again just as soon as you reported the outage. Apologies and thanks for alerting us.
AUTHORITIES NEWS:
Last week, CCS sent a file of 6917 bibliographic records to Marcive for authorities processing. 2424 updated records were returned as well as a file of 3298 new authority records. All records have been reloaded into our system.
Virginia R. Seward
CCS Authorities Librarian
CCS MEETING NEXT WEEK:
Fri., 2/25, 10, CCS: Budget & Finance Committee
