CCS News
OCTOBER 26, 2007
FROM THE COMPUTER ROOM:
No More Printed Reports! – You should no longer be receiving daily reports in the van. These are all available on the Web.
At the end of the month we will retrain our operators to no longer print and send any monthly reports. From November 1 forward you should see only printed notices and bills. However, if you have a special printing request please let us know.
In Transit Report - By popular demand, Bob has created a new In Transit report. It is available on the CCS Reports Web Page. Please remember to look in the three tabs (1)by owning library (2)by starting library (3)by destination library of the Excel report. Staff that have been using the “In Transit To” and “In Transit From” reports will find the same information within this one excel workbook. Eventually we plan to phase out the separate In Transit reports
Computer Room – We are in the process of installing new racks in the computer room to accommodate machines now and in the future. Eventually we will switch the machines into the new racks – but will proceed carefully and let you know in advance when this is scheduled to happen during low use times so that we can minimize any possible disruption to service.
Holiday Closing dates and times – Thank you to everyone that responded to our request for holiday schedule information. This will help us to schedule staff during the holiday. We will be cleaning out 2006 dates beginning November 1 and will be ready to add 2008 dates shortly after that.
DID YOU KNOW?
Did you know that recent activities associated with migrating CCS WorkFlows machines to the Java client have generated a lot of interest in the two free online training sessions offered by Sirsi? As mentioned in a previous Did You Know item, these sessions – Java Essential Skills and Java Circulation Basics - can be very useful for anyone that hasn’t worked with the Java client for awhile (or at all) and would like a refresher on its basic functions. Furthermore, it’s now easier than ever to gain access to the two sessions. So this is a brief reminder that there’s a document called “Guide to Sirsi’s Free Training Sessions” on the CCS web page and it provides step-by-step instructions for finding these trainings on Sirsi’s web page. The instructions include a new path into Sirsi’s online trainings that doesn’t require logging into their Client Care web page. Since Sirsi is notoriously quick to expire our Client Care passwords, potential users are often discouraged by the process of getting a new one when they want to review one of the free training sessions. Being able to skip the login/password step will make it much easier to take advantage of the Essential Skills and Basic Circulation courses that are available. The “Guide to Sirsi’s Free Training Sessions” document (which reflects the easier access method) can be found on the Sirsi Resources link of the CCS web page (under the Documented Procedures heading). Ken Victorson
ANOTHER PERSONNEL TRANSITION AT SIRSI, AND OUR BEST WISHES to our excellent Strategic Account Manager Amy Morgenthaler, who is moving on at the end of the month. Amy has been an invaluable resource and ally who has helped us to remove countless issues large and small from the “pending” pile. However, Kristina Fengl, her cohort in being an SAM for Sirsi consortia, made a specific request to inherit our account. Kristina has demonstrated her capabilities on every occasion when we have called upon her for assistance in the past, and we expect minimal disruption and a continuation of quality customer support. We’ll miss Amy, but she deserves the best and hope her new job is a big step in her chosen direction.
CCS MEETINGS NEXT WEEK:
None! (How did that happen this time of year? We do have CCS tours for some Glenview staff members Thursday AM 11/1 and Friday PM 11/2.)
