JANUARY 14, 2011
FROM THE COMPUTER ROOM:
What is Unfuddle? - “Unfuddle” is the name given to the incident tracking system used at BiblioCommons. When you report a problem with BiblioCommons to the CCS Wonderdesk we might respond with a message that we reported the issue to BiblioCommons in Unfuddle (or UF or BC)# 12345. We keep track of all requests in our tracking system and theirs until the issue is resolved. Please be sure all incidents contain complete information. If you are reporting an issue regarding content please include the ISBN of the title in question.
Release 3.3.1 – Please stay tuned to the listservs for news about our upgrade. The planned date at this time is after closing the evening of February 1. During the evaluation phase we were advised that a [lengthy] index rebuild will need to take place after the upgrade. We are working on figuring out the timing of all the processes.
CCS MEETINGS NEXT WEEK:
Wed., 1/19, 9:30, CCS: SCRAP
Thur., 1/20, 9:30, Niles: PAS
Fri., 1/21, 9:30, Glenview: Circulation
Thursday, January 6, 2011
CCS News
JANUARY 7, 2011
FROM THE COMPUTER ROOM:
Firewall Cleanup: As mentioned at the last two Maintenance Coordinators meetings, I have begun the task of cleaning up the firewall. This week Zion-Benton was updated, with no problems encountered as of this post. I will send you an email the day before I make the change just so you can be aware of it and in case of any problems with connections to the servers arise. Please make sure you reply by the end of the day, when I send an email about the change, to make sure I know you are aware, and also know if you will be at the library the next day when the change takes effect. If you have any questions or concerns please contact me (Frank Correa) ASAP.
Mega Printers:
We don’t have Mega Ball, but we still have two ‘Mega Printers”. This may be your last chance to see if your library is in need of any Line Matrix Printers, (800 LPM ). We still have 2 available for any CCS library that may need them. Please let someone in the computer room know if you are still interested, or send me (Frank) an email. The 2 printers are Genicom 4840e models.
CCS MEETINGS NEXT WEEK:
None, but we hope to see some of you at ALA Midwinter! Remember, the Circ meeting will be Jan. 21 at Glenview.
JANUARY 7, 2011
FROM THE COMPUTER ROOM:
Firewall Cleanup: As mentioned at the last two Maintenance Coordinators meetings, I have begun the task of cleaning up the firewall. This week Zion-Benton was updated, with no problems encountered as of this post. I will send you an email the day before I make the change just so you can be aware of it and in case of any problems with connections to the servers arise. Please make sure you reply by the end of the day, when I send an email about the change, to make sure I know you are aware, and also know if you will be at the library the next day when the change takes effect. If you have any questions or concerns please contact me (Frank Correa) ASAP.
Mega Printers:
We don’t have Mega Ball, but we still have two ‘Mega Printers”. This may be your last chance to see if your library is in need of any Line Matrix Printers, (800 LPM ). We still have 2 available for any CCS library that may need them. Please let someone in the computer room know if you are still interested, or send me (Frank) an email. The 2 printers are Genicom 4840e models.
CCS MEETINGS NEXT WEEK:
None, but we hope to see some of you at ALA Midwinter! Remember, the Circ meeting will be Jan. 21 at Glenview.
Thursday, December 23, 2010
CCS News
December 24, 2010
FROM THE COMPUTER ROOM:
Holiday Hours – The computer room will be staffed normal hours during the end of year holidays with the following exceptions: We will be closed December 25 and January 1. We will close early on December 24 at 1 pm and will close on December 31 at 5 pm. Our special hours are always posted on the WonderDesk.
AUTHORITIES NEWS:
Earlier this week, CCS loaded 2 files that were obtained from Marcive. One file contained 2441 updated authority records and the other file contained 463 authority records that were needed, but not available until now. What does this all mean to the CCS database? An up to date database that includes all available individual death dates, current references, and subject headings.
Virginia R. Seward
CCS Authorities Librarian
NO CCS NEWS NEXT WEEK:
This esteemed bulletin will take a holiday break next week and return January 7.
HAPPY HOLIDAYS AND WISHES FOR A GREAT YEAR AHEAD TO ALL FROM THE CCS STAFF!
CCS MEETINGS THE NEXT TWO WEEKS:
Wed., 1/5, 9:30, CCS: Executive Committee
Wed., 1/5, noon, Jameson’s: Continuing Education Steering Committee
Wed., 1/5, 2:00, CCS: BiblioCommons Task Force
December 24, 2010
FROM THE COMPUTER ROOM:
Holiday Hours – The computer room will be staffed normal hours during the end of year holidays with the following exceptions: We will be closed December 25 and January 1. We will close early on December 24 at 1 pm and will close on December 31 at 5 pm. Our special hours are always posted on the WonderDesk.
AUTHORITIES NEWS:
Earlier this week, CCS loaded 2 files that were obtained from Marcive. One file contained 2441 updated authority records and the other file contained 463 authority records that were needed, but not available until now. What does this all mean to the CCS database? An up to date database that includes all available individual death dates, current references, and subject headings.
Virginia R. Seward
CCS Authorities Librarian
NO CCS NEWS NEXT WEEK:
This esteemed bulletin will take a holiday break next week and return January 7.
HAPPY HOLIDAYS AND WISHES FOR A GREAT YEAR AHEAD TO ALL FROM THE CCS STAFF!
CCS MEETINGS THE NEXT TWO WEEKS:
Wed., 1/5, 9:30, CCS: Executive Committee
Wed., 1/5, noon, Jameson’s: Continuing Education Steering Committee
Wed., 1/5, 2:00, CCS: BiblioCommons Task Force
Friday, December 17, 2010
CCS News
DECEMBER 17, 2010
FROM THE COMPUTER ROOM:
Holiday Hours – the Computer Room will close on December 25 and on January 1. We will close early on December 24 at 1:00 and on January 31 at 5:00. Our special hours are always posted on the WonderDesk.
Director’s Station – the Historical Measures should be fixed completely by December 18. Data in Director’s Station will go back to January 1, 2007; our survey showed that to be sufficient. Thanks for your feedback and patience.
WEB REPORTS:
The CCS Reports Web Page, specifically the SIRSI FINISHED REPORTS web page, has been enhanced to open most of the Sirsi reports and notices directly into MSWORD. You’ll find that this enhancement makes it possible to print both the reports and notices directly from the web, properly formatted, without any adjustments to MSWORD. Just left click the link on the web page and then click print in MSWORD, it’s that simple. All the necessary adjustments to page size, font, font size and margins are being done for you. (Once you left click the link you’re likely to see the familiar prompt: [ Open Save or Cancel ]; click Open.) Saving a document from the SIRSI FINISHED REPORTS web page has become more efficient as well. You will find that when saving the document the name of the document is now supplied. This name includes the date and (military) time that the report was compiled, in an effort to help you manage multiple occurrences of the same report, in the same local disk directory. Not using MSWORD? This enhanced functionality will work for any text editor equipped to handle files in the RTF format.
MANAGEMENT CHANGES AT SIRSIDYNIX:
We received the following press release from SirsiDynix yesterday:
“This morning, we announced that Gary Rautenstrauch has been named Executive Chairman of SirsiDynix, and Matt Hawkins has succeeded him as Chief Executive Officer. In addition, Bill Davison has returned to SirsiDynix as Chief Operating Officer.
We are excited to announce this especially to your, our customer community. It will result in continuous improvement in the technology and support we provide to libraries.
In his new role, Gary will focus on our relationships with customers, industry partners and associations. Matt will lead the SirsiDynix team, focused on our commitment to deliver technology, services and support that libraries need today, as well as bring an active customer voice into our day-to-day operations.
Read the press release in our newsroom: http://www.sirsidynix.com/newsroom
And read more about our executive team here: http://www.sirsidynix.com/company/leadership
If you have any questions about this announcement, please contact your library relations manager, your sales representative, or me. We look forward to an exciting 2011 with you all.”
I (Richard Shurman) would like to add that Gary called to say he will continue to work directly with our account (“one of my favorites”), and that we have been impressed when we have worked with Matt Hawkins. Here’s hoping these changes benefit everyone. Gary also asked me to convey happy holiday wishes!
CCS NEWS NEXT WEEK:
We will do a bulletin next week so everyone will have something exciting to read on Christmas Eve, but not the following week.
CCS MEETING NEXT WEEK:
Tues., 12/21, 9:30, Evanston: Maintenance Coordinators (this is a virtual meeting; please contact CCS if you need access information!)
DECEMBER 17, 2010
FROM THE COMPUTER ROOM:
Holiday Hours – the Computer Room will close on December 25 and on January 1. We will close early on December 24 at 1:00 and on January 31 at 5:00. Our special hours are always posted on the WonderDesk.
Director’s Station – the Historical Measures should be fixed completely by December 18. Data in Director’s Station will go back to January 1, 2007; our survey showed that to be sufficient. Thanks for your feedback and patience.
WEB REPORTS:
The CCS Reports Web Page, specifically the SIRSI FINISHED REPORTS web page, has been enhanced to open most of the Sirsi reports and notices directly into MSWORD. You’ll find that this enhancement makes it possible to print both the reports and notices directly from the web, properly formatted, without any adjustments to MSWORD. Just left click the link on the web page and then click print in MSWORD, it’s that simple. All the necessary adjustments to page size, font, font size and margins are being done for you. (Once you left click the link you’re likely to see the familiar prompt: [ Open Save or Cancel ]; click Open.) Saving a document from the SIRSI FINISHED REPORTS web page has become more efficient as well. You will find that when saving the document the name of the document is now supplied. This name includes the date and (military) time that the report was compiled, in an effort to help you manage multiple occurrences of the same report, in the same local disk directory. Not using MSWORD? This enhanced functionality will work for any text editor equipped to handle files in the RTF format.
MANAGEMENT CHANGES AT SIRSIDYNIX:
We received the following press release from SirsiDynix yesterday:
“This morning, we announced that Gary Rautenstrauch has been named Executive Chairman of SirsiDynix, and Matt Hawkins has succeeded him as Chief Executive Officer. In addition, Bill Davison has returned to SirsiDynix as Chief Operating Officer.
We are excited to announce this especially to your, our customer community. It will result in continuous improvement in the technology and support we provide to libraries.
In his new role, Gary will focus on our relationships with customers, industry partners and associations. Matt will lead the SirsiDynix team, focused on our commitment to deliver technology, services and support that libraries need today, as well as bring an active customer voice into our day-to-day operations.
Read the press release in our newsroom: http://www.sirsidynix.com/newsroom
And read more about our executive team here: http://www.sirsidynix.com/company/leadership
If you have any questions about this announcement, please contact your library relations manager, your sales representative, or me. We look forward to an exciting 2011 with you all.”
I (Richard Shurman) would like to add that Gary called to say he will continue to work directly with our account (“one of my favorites”), and that we have been impressed when we have worked with Matt Hawkins. Here’s hoping these changes benefit everyone. Gary also asked me to convey happy holiday wishes!
CCS NEWS NEXT WEEK:
We will do a bulletin next week so everyone will have something exciting to read on Christmas Eve, but not the following week.
CCS MEETING NEXT WEEK:
Tues., 12/21, 9:30, Evanston: Maintenance Coordinators (this is a virtual meeting; please contact CCS if you need access information!)
Thursday, December 9, 2010
CCS News
DECEMBER 10, 2010
FROM THE COMPUTER ROOM:
Web Site – we had to add document security to our web site to be sure our documents are not shared indiscriminately. If you have questions, please contact the computer room.
BiblioCommons testing – testing for BiblioCommons has been quite active with over 100 suggestions, comments, change requests and a few bugs submitted. This is normal for a ramp-up period for a site of our size and it is good to see that everyone is evaluating the new tool. We are working with BiblioCommons to get through these just as fast as we can.
Release 3.3.1 – Tentatively we are planning on the end of January to upgrade to 3.3.1 in an overnight move. We are still planning a few last details but will keep you posted on exact times, instructions and details. This release does mean a new Java Client must be downloaded. We will NOT be moving to RevD in this move; we will stay on our old iBIstro RevC.
AUTHORITIES NEWS:
Earlier this week, CCS sent a file of 7077 bibliographic records to Marcive for authorities processing. 2163 updated records were returned as well as a file of 3472 new authority records. All records have been reloaded into our system.
Virginia R. Seward
CCS Authorities Librarian
IBISTRO CHANGE:
We are taking down the message on iBistro about the delivery changes. Here’s hoping we won’t need a new message next summer!
CCS MEETINGS NEXT WEEK:
Wed., 12/15, 9:30, CCS: SCRAP
DECEMBER 10, 2010
FROM THE COMPUTER ROOM:
Web Site – we had to add document security to our web site to be sure our documents are not shared indiscriminately. If you have questions, please contact the computer room.
BiblioCommons testing – testing for BiblioCommons has been quite active with over 100 suggestions, comments, change requests and a few bugs submitted. This is normal for a ramp-up period for a site of our size and it is good to see that everyone is evaluating the new tool. We are working with BiblioCommons to get through these just as fast as we can.
Release 3.3.1 – Tentatively we are planning on the end of January to upgrade to 3.3.1 in an overnight move. We are still planning a few last details but will keep you posted on exact times, instructions and details. This release does mean a new Java Client must be downloaded. We will NOT be moving to RevD in this move; we will stay on our old iBIstro RevC.
AUTHORITIES NEWS:
Earlier this week, CCS sent a file of 7077 bibliographic records to Marcive for authorities processing. 2163 updated records were returned as well as a file of 3472 new authority records. All records have been reloaded into our system.
Virginia R. Seward
CCS Authorities Librarian
IBISTRO CHANGE:
We are taking down the message on iBistro about the delivery changes. Here’s hoping we won’t need a new message next summer!
CCS MEETINGS NEXT WEEK:
Wed., 12/15, 9:30, CCS: SCRAP
Thursday, December 2, 2010
CCS News
DECEMBER 3, 2010
FROM THE COMPUTER ROOM:
Self check units – be sure to check with your 3M tech that your units are set to “undo changes”. This is because occasionally the 3M unit will randomly discharge resulting in hold processing mishaps. If this is an item on hold that had just been charged to a patron, the patron often will bring the item to the desk for a staff member to charge the item. A message then appears in WorkFlows that the item is on hold for a different patron (the next patron in the hold queue).
Calendar dates – it is important that circulation and administrative staff double check the policy calendar of due date exceptions posted on our web site. The holidays are almost here and you want to be sure that your dates have been input correctly. PLEASE take the time to do this.
1. Go to our web site: ccslib.org
2. Signon the normal way
3. There will be a tab for Sirsi
4. There will be a link to Policies for your library – check them
AUTHORITY NEWS:
Earlier this week, CCS loaded 2 files that were obtained from Marcive. One file contained 2977 updated authority records and the other file contained 501 authority records that were needed, but not available until now. What does this all mean to the CCS database? An up to date database that includes all available individual death dates, current references, and subject headings.
Virginia R. Seward
CCS Authorities Librarian
HAPPY RETIREMENT WISHES to Randy Vlcek and WELCOME to Lynn Elam as the guard changes at Algonquin!
CCS MEETING NEXT WEEK:
Tues., 12/7, 9:30, CCS: Long Range Planning
Tues., 12/7, noon, Jameson’s: Technical Group Chairs lunch
Thur., 12/9, 9:30, Northbrook: ILL
(Reminder: the Dec. 8 Executive Committee lunch is CANCELED!)
DECEMBER 3, 2010
FROM THE COMPUTER ROOM:
Self check units – be sure to check with your 3M tech that your units are set to “undo changes”. This is because occasionally the 3M unit will randomly discharge resulting in hold processing mishaps. If this is an item on hold that had just been charged to a patron, the patron often will bring the item to the desk for a staff member to charge the item. A message then appears in WorkFlows that the item is on hold for a different patron (the next patron in the hold queue).
Calendar dates – it is important that circulation and administrative staff double check the policy calendar of due date exceptions posted on our web site. The holidays are almost here and you want to be sure that your dates have been input correctly. PLEASE take the time to do this.
1. Go to our web site: ccslib.org
2. Signon the normal way
3. There will be a tab for Sirsi
4. There will be a link to Policies for your library – check them
AUTHORITY NEWS:
Earlier this week, CCS loaded 2 files that were obtained from Marcive. One file contained 2977 updated authority records and the other file contained 501 authority records that were needed, but not available until now. What does this all mean to the CCS database? An up to date database that includes all available individual death dates, current references, and subject headings.
Virginia R. Seward
CCS Authorities Librarian
HAPPY RETIREMENT WISHES to Randy Vlcek and WELCOME to Lynn Elam as the guard changes at Algonquin!
CCS MEETING NEXT WEEK:
Tues., 12/7, 9:30, CCS: Long Range Planning
Tues., 12/7, noon, Jameson’s: Technical Group Chairs lunch
Thur., 12/9, 9:30, Northbrook: ILL
(Reminder: the Dec. 8 Executive Committee lunch is CANCELED!)
Friday, November 19, 2010
CCS News
NOVEMBER 19, 2010
FROM THE COMPUTER ROOM:
Help Desk Categories – There are three new categories in the help desk. Remember to choose a category when reporting an incident. The new categories are BiblioCommons, SIP, and 3.3.1. We remind you to report the browser that you are using when reporting BiblioCommons problems. Also include screenshots or barcode information.
Computer Room Hours – The computer room will be staffed until 9 pm on November 23 and closed for Thanksgiving. We will be staffed the usual hours over the weekend.
BIBLIOCOMMONS TESTING:
We have notified everyone to commence two weeks of testing your BiblioCommons interface to see if the logo, colors, links, etc. are correct. Some aspects are still in progress, including awards and NoveList display. But you should be able to check the basics of what you sent us for configuration.
Please give us any questions and change requests by December 1 and, per Linda’s request two paragraphs above, please do so via WonderDesk and not a free-form e-mail. This helps us maintain the illusion of organization. Thanks!
PATRON COUNT COMING DECEMBER 10 FOR SYDNETICS BILLING:
On December 10 we will run a patron count in order to apportion the billing for our Syndetics OPAC content enrichment. This bill will be apportioned according to each library’s relative number of patrons. It is in your interest to run a purge if you have not done so recently, and to do any related cleanup before December 10!
CONGRATULATIONS to CCS Part Time Computer Operator Rory Warfield, who hits her 30th anniversary with CCS November 22!
NO CCS NEWS NEXT WEEK:
Because of the holiday week, there will be no CCS News next week. Happy Thanksgiving to all!
CCS MEETINGS THE NEXT TWO WEEKS:
Wed., 11/24, 9:30, CCS: Acquisitions
Mon., 11/29, 2:00, CCS: BiblioCommons Task Force
Wed., Dec. 1, 9:30, Glenview: Catalogers
Wed., Dec. 1, 10:00, Prospect Heights: Governing Board (followed by Randy Vlcek’s farewell lunch!)
NOVEMBER 19, 2010
FROM THE COMPUTER ROOM:
Help Desk Categories – There are three new categories in the help desk. Remember to choose a category when reporting an incident. The new categories are BiblioCommons, SIP, and 3.3.1. We remind you to report the browser that you are using when reporting BiblioCommons problems. Also include screenshots or barcode information.
Computer Room Hours – The computer room will be staffed until 9 pm on November 23 and closed for Thanksgiving. We will be staffed the usual hours over the weekend.
BIBLIOCOMMONS TESTING:
We have notified everyone to commence two weeks of testing your BiblioCommons interface to see if the logo, colors, links, etc. are correct. Some aspects are still in progress, including awards and NoveList display. But you should be able to check the basics of what you sent us for configuration.
Please give us any questions and change requests by December 1 and, per Linda’s request two paragraphs above, please do so via WonderDesk and not a free-form e-mail. This helps us maintain the illusion of organization. Thanks!
PATRON COUNT COMING DECEMBER 10 FOR SYDNETICS BILLING:
On December 10 we will run a patron count in order to apportion the billing for our Syndetics OPAC content enrichment. This bill will be apportioned according to each library’s relative number of patrons. It is in your interest to run a purge if you have not done so recently, and to do any related cleanup before December 10!
CONGRATULATIONS to CCS Part Time Computer Operator Rory Warfield, who hits her 30th anniversary with CCS November 22!
NO CCS NEWS NEXT WEEK:
Because of the holiday week, there will be no CCS News next week. Happy Thanksgiving to all!
CCS MEETINGS THE NEXT TWO WEEKS:
Wed., 11/24, 9:30, CCS: Acquisitions
Mon., 11/29, 2:00, CCS: BiblioCommons Task Force
Wed., Dec. 1, 9:30, Glenview: Catalogers
Wed., Dec. 1, 10:00, Prospect Heights: Governing Board (followed by Randy Vlcek’s farewell lunch!)
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